Terms of service

Terms of Service

Last updated: July 2026

Welcome to TerraFold. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes become effective immediately upon being posted on this page.

2. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, occasional errors may occur.

We reserve the right to:

  • Correct pricing or product information at any time.
  • Limit or cancel quantities purchased per customer.
  • Discontinue products without prior notice.

3. Orders

Once an order has been placed, you'll receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock availability, or other unforeseen circumstances.

4. Pricing & Payments

All prices displayed on our website are shown in British Pounds (GBP) unless otherwise stated.

Payment must be completed before an order is processed.

We accept secure payments through the payment methods displayed during checkout.

5. Shipping

Shipping times are estimates only and may vary due to circumstances beyond our control.

Please refer to our Shipping Policy for complete delivery information.

6. Returns & Refunds

Returns and exchanges are subject to the conditions outlined in our Return & Exchange Policy.

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

7. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and product descriptions—is the property of TerraFold and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, TerraFold shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the product purchased.

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United Kingdom.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@terrafold.uk