Contact information
Have a question about your order or one of our products? Our team is here to help.
Whether you need assistance before placing an order or support after your purchase, we'll do our best to get back to you as quickly as possible.
Customer Support
Email: support@terrafold.uk
We aim to respond to all enquiries within 24 hours on business days.
Before Contacting Us
To help us assist you faster, please include the following information in your email:
- Your order number (if applicable)
- A brief description of your enquiry
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Emails received outside business hours will be answered as soon as possible on the next business day.